Terms & Conditions

This website is owned and operated by Dr Sunray Private Limited, a private limited company duly incorporated under and governed by the Companies Act, 2013 and having its registered office at Jaitpur Extension Part II, New Delhi.

The terms "We" / "Us" / "Our"/"Business" individually and collectively refer to Dr Sunray Private Limited/Dr Sunray, and the terms "Visitor"/"User" refer to the users.
This page states the Terms and Conditions under which you (Visitor) may visit this website (“Website”). By mere accessing or using the website, you are acknowledging, without limitation or qualification, to be bound by these Terms of Use and the Policies, whether you have read the same or not. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and/or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. We reserve the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible.

OWNERSHIP OF RIGHTS

The "Dr Sunray" name and logo and all related product and service names, design marks and slogans are the trademarks, logos or service marks of Dr Sunray Private Limited. Dr Sunray Private Limited expressly reserves all intellectual property rights in all text, images, programs, products, processes, technology, content, and other materials which appear on this Website.

Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of Dr Sunray Private Limited’s intellectual property rights. All rights, including copyright, in this website are owned by or licensed to Dr Sunray Private Limited.

USE & ACCURACY OF CONTENT

All precautions have been taken by us to provide accurate data and information in the preparation of the content of this Website, in particular to ensure that prices quoted are correct at the time of publishing and all products have been fairly described.

The weights, dimensions, and capacities given are approximate only. We have made every effort to correctly display the colours of the products that appear on the website.

All logos, brands, marks, headings, labels, names, signatures, numerals, shapes, processes, technology, content, illustrations, designs or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned or used under license by the business and/or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the written permission of the business and its licensors. You may not modify, distribute or re-post anything on this website for any purpose.

ORDERS & SHIPPING

All products/services and information displayed on the Website constitute an invitation to offer. Your order for purchase constitutes your offer. Once your order has been placed, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm dispatch and therefore acceptance of the order.

WEBSITE USAGE RESTRICTIONS

Visitors are prohibited from violating or attempting to violate the security of the Website, including, without limitation:

  1. Accessing data not intended for such user or logging into a server or account which the user is not authorised to access,

  2. Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization,

  3. Attempting to interfere with service to any user, host, or network, including, without limitation, via means of submitting a virus or "Trojan horse" to the Website, overloading, "flooding", "mail bombing" or "crashing",

  4. Sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability,

  5. Using any device, software, or routine to interfere or attempt to interfere with the proper working of this Website, or

  6. Using or attempting to use any engine, software, tool, agent or other device or mechanism.

Dr Sunray Private Limited and/or its associate entities will have the right to investigate occurrences they suspect as involving such violations and will have the right to involve and cooperate with law enforcement authorities in prosecuting users involved in such violations.

Visitors may not use the Website in order to transmit, distribute, store or destroy material:

(a) That could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation,
(b) In a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or
(c) That is libellous, defamatory, pornographic, profane, obscene, threatening, abusive, or hateful.

PRICING AND ORDERS

All prices listed on the website are listed at the Maximum Retail Price (MRP), inclusive of Goods and Services Tax (GST) at the applicable rates and/or all other taxes that may be levied by the Government from time to time.

In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Dr Sunray shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched.

Dr Sunray reserves the right, at its sole discretion, to limit the quantity of items purchased per person, per household, or per order on the website.

INDEMNITY

The User unilaterally agrees to indemnify and hold harmless, without objection, Dr Sunray/Dr Sunray Private Limited, its officers, directors, employees, and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of the website or their breach of the terms.

THIRD PARTY LINKS

We are not responsible for the content of any off-website pages or any other websites linked to or from the Dr Sunray website. Links appearing on this website are for convenience only and are not an endorsement by us, our affiliates, or our partners of the referenced content, product, service, or supplier.

LIABILITY

User agrees that neither Dr Sunray Private Limited/Dr Sunray nor its affiliates/associates, partners, officers, or employees shall be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, resulting from the use or the inability to use the service and/or for the cost of procurement of substitute goods or services, or resulting from any goods, data, information or services purchased or obtained, or messages received, or transactions entered into through or from the service, or resulting from unauthorized access to or alteration of user's transmissions or data, or arising from any other matter relating to the service, including but not limited to damages for loss of profits, use, data, or other intangibles, even if the Company has been advised of the possibility of such damages.

User further agrees that the Company shall not be liable for any damages arising from interruption, suspension or termination of service, whether such interruption, suspension or termination was justified or not, negligent or intentional, inadvertent or advertent.

User agrees that the Company shall not be responsible or liable to the user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall the Company’s total liability to the User for all damages or losses or causes of action exceed the amount paid by the User to the Company, if any, that is related to the cause of action.

DISCLAIMER OF CONSEQUENTIAL DAMAGES

In no event shall the Company or any parties, organizations, or entities associated with the corporate brand name Dr Sunray or otherwise mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not such organization or entities were advised of the possibility of such damages.

TERMINATION

These Terms & Conditions are effective unless and until terminated by either you or Dr Sunray. You may terminate the Terms & Conditions at any time, provided that you discontinue any further use of this Site. Dr Sunray may terminate the Terms & Conditions at any time and may do so without notice, and accordingly deny you access to the website. Such termination will be without any liability to the website.

CONSENT FOR COMMUNICATION

By providing your contact details on our platform, you explicitly consent to receive communications from Dr Sunray via phone calls, SMS, WhatsApp, and emails, even if your number is registered under the Do Not Disturb (DND)/National Customer Preference Register (NCPR) list.